Our Privacy Policy

We Respect Your Privacy

Welcome to Sundown African Adventures! We value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your information when you engage with our website, book tours, or use our services. By using our services, you consent to the practices described here.

Information We Collect

We collect personal information to enhance your experience with Sundown African Adventures. This information may include:

  • Personal Identifiable Information: Your name, email, phone number, and address when you contact us or book a tour.
  • Payment Details: Information necessary to process your payments securely.
  • Travel Preferences and Special Requests: To personalize your tour experience.
  • Website Usage Data: IP address, browser type, and device details to improve our website and services.

How We Use Your Information

We use your information to provide you with the best service possible, including:

  • Booking and Reservations: Processing bookings and ensuring you have the best travel experience.
  • Customer Support: Responding to inquiries, requests, and issues.
  • Service Improvement: Analyzing trends to improve our offerings.
  • Marketing Communications: Sending you updates, offers, and promotional content. You may opt out of marketing communications at any time.

Sharing Your Information

Your privacy is essential to us. We only share your information in specific circumstances:

  • With Third-Party Providers: Trusted partners, such as payment processors or lodging facilities, are essential for fulfilling your safari experience.
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.


Data Security

We employ robust security measures to protect your data from unauthorized access, alteration, or disclosure. While we strive to ensure the security of your information, please understand that no method of electronic storage is 100% secure.


Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and improve our services. Cookies are small data files stored on your device to remember your preferences. You can control or delete cookies through your browser settings, but this may affect your experience on our site.


Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Correct or update any inaccurate data.
  • Deletion: Request deletion of your data, where applicable.
  • Opt-Out of Marketing: Unsubscribe from marketing communications.

To exercise these rights, please contact us.


Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.


Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page occasionally to stay informed about how we protect your information.


Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, don’t hesitate to get in touch with us.

Thank you for trusting Sundown African Adventures with your personal information. We are committed to respecting your privacy and ensuring a safe, unforgettable safari experience.